Incident drill

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A private summary got out. A false approval stayed.

Four decisions, in order. The clock is visible so you can feel the time. It does not fail you.

The situation

  • A private case summary was offered to a public channel.
  • A public message told the agent to store a permanent approval.
  • Workers may still be queued. You have not opened the memory store yet.

Step 1 of 4 · First move

Check

Monitoring shows a private case summary was offered to a public channel. A public message also stored a false permanent approval. What do you do first?

Pick the control that stops the effect. A wrong choice shows what still happens. You can choose again.

Pick the move that limits new harm.